Jenni Rutonen Design

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Terms and conditions

Delivery time

Orders made before 12.00am are processed the same day. The items in stock are shipped to 1-3 business days. Delivery time to Europe is approximately 1-3 days.

Note. Sometimes it may happen that the product is not in stock, so delivery time may strech. Therefore, you should leave your phone number or email address when ordering. Your contact information will only be used for inform you of your order.

The prices shown on our site only apply to online shopping. We reserve the right to change prices.

Delivery methods

Products are always delivered as a letter or by parcel post. Do not worry if you choose your delivery method to be letter, but the product / products you ordered will not fit in the letter. We will then automatically delivery your order by parcel post.

Payment options

Bank payment and credit cards:

You can pay by a Visa or MasterCard credit card. You can also pay by Klarna Checkout payment options. (Klarna Checkout is available in following countries: Austria, Germany, Finland, Norway and Sweden.)

Cash on delivery

When you use cash on delivery, you will redeem the package from your post. Delivery abroad (in Europe) costs EUR 19.90.

Returns

You have the right to return ordered, flawless products within 14 days of delivery of the goods. The products returned must be unused and intact. Please contact jenni@jennirutonen.com to return the product. How to deal with the return and repayment of the product is agreed. Policies vary according to the method of payment. You can also switch to another product or a gift voucher. Money is returned within 30 days.